Relevo Ops

SERVICES

This costs money.
Not doing it costs you less more.

Every job not invoiced, every quote nobody followed up and every overdue invoice is money you already earned and don’t have.

Here is what I do. The price comes in writing, only to you, after I look at your case.

No fine print.

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01 / 04

SYSTEMS THAT BRING IN CUSTOMERS

WHAT I BUILD
  • Every new lead answered in minutes, even after hours.
  • Quotes followed up on time, so the silent ones don’t die.
  • Calls, website requests and messages in one place, with a name on each.
WHAT IT’S NOT
  • Running your ads. I make sure no lead gets lost once it arrives.
HOW
  • On the software you already use.

02 / 04

SYSTEMS THAT KEEP THEM

WHAT I BUILD
  • Clean handoffs between the office and the crew: who goes, when, with what.
  • Reminders and confirmations, so jobs don’t fall through.
  • Follow-up after the job: reviews and repeat work.
WHAT IT’S NOT
  • Hiring or managing your crew.
HOW
  • On the software you already use.

03 / 04

SYSTEMS THAT GET YOU PAID

WHAT I BUILD
  • Job marked done, invoice out the same day.
  • A collections ladder: the right reminder on the right day, friendly first, firm later.
  • Every Monday, the list of who still has your money.
WHAT IT’S NOT
  • Calling your customers to collect. The system asks on time; your team follows up.
HOW
  • On the software you already use.

04 / 04

STRATEGY AND STRUCTURE

WHAT I BUILD
  • How your business is organized: roles, who decides what, and the numbers to watch.
  • Your processes written down (SOPs), so the team follows them without you.
  • CRM cleanup, data migration, reading and analyzing your data, setup and configuration.
  • Follow-up until it sticks.
WHAT IT’S NOT
  • Generic advice. Everything starts from your numbers.
HOW
  • If it needs operating, I operate. If it needs directing, I direct. If it needs selling, I sell. If it needs cleaning, I clean.

HOW A QUOTE WORKS

From “it hurts” to “it runs”.

STEP 1

You answer 7 short questions about where it hurts. No call to get started.

STEP 2

Within 48 hours I write back with what I found, and you pick 20 minutes with me to see it.

STEP 3

In 20 minutes I show you where your money leaks, the fix I’d build and one fixed price. If it’s a yes, the same day you get it all in writing, with the agreement and the payment link.

STEP 4

Half to start. The other half when it runs. The first month of Keep it running comes included: I watch it, fix what breaks and we meet for 45 minutes to pick the next fix.

How we work, on every deliverable.

A written definition of done before we start.

Two rounds of adjustments.

Five business days for you to review.

Weekly progress, per deliverable. Never hours.

Every deliverable, guaranteed. If a deliverable doesn’t meet its written definition, I redo it at no cost. There are no refunds; that’s why the second half is paid only when it runs.

Made to fit you. Whoever builds software for thousands of companies isn’t thinking about yours. I am. Your content belongs to your company.

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