Terms of service

Last updated: 13 September 2026

These Terms of Service constitute a binding agreement between you and GS Autobrokers LLC, doing business as Relevo Ops. By authorizing our application to connect to your field service management account, or by engaging our reporting services, you accept these terms in full.

Who we are

Relevo Ops is a registered trade name of GS Autobrokers LLC, a limited liability company organized under the laws of the State of New Mexico, United States, with its registered address at 1209 Mountain Road Pl NE, Albuquerque, NM 87110. Notices under this agreement may be sent to angel@relevoops.com.

What we provide

We read your field service management account and deliver reports identifying completed work that has not been invoiced, invoices past due, requests left unanswered, and visits without an assigned technician. What is included in your engagement is defined in the written agreement between us.

What we do not provide

• We do not collect money from your clients on your behalf.
• We do not create, send, edit, or void invoices. Our access is read-only.
• We do not provide accounting, tax, or legal advice. Our reports are operational findings, not financial statements.
• We do not guarantee that any amount identified will be recovered. Whether a receivable is collectable depends on your clients, your contracts, and your own follow-up.

Your responsibilities

• You authorize the connection and you can revoke it at any time.
• You confirm you are authorized to grant access to the account you connect.
• Our reports reflect what is in your system. If records are incomplete or miscoded, findings will reflect that. Decisions about billing a client remain yours.

Fees, term and termination

The diagnostic check is a one-time fee, credited against your first month if you continue. Ongoing service is billed monthly in advance. Either party may end the engagement with thirty days' written notice. Fees already paid for the current month are not refunded, and no further fees are charged after the notice period.

Effect of termination

We revoke our connection to your account, document the reports that were running, and delete your stored data as described in our privacy policy. Your data was always yours and always lived in your own system; nothing of yours is held back.

Confidentiality

We treat everything we see in your account as confidential. We may describe our work in anonymized form — for example, aggregate figures with no company or client name attached — unless you tell us in writing not to.

Availability

Reports are delivered on business days. We depend on third-party systems, including your field service management provider, and cannot guarantee uninterrupted delivery. If a report fails, we correct it during business hours.

Support

Support is provided by email during business hours, United States Central Time. We are not an emergency service.

Limitation of liability

Our total liability for any claim arising from these services is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential losses, including lost revenue or uncollected receivables.

Governing law

These terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. The parties submit to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico.

Entire agreement and severability

These terms, together with the executed engagement agreement and our privacy policy, constitute the entire agreement between the parties and supersede any prior understanding on the same subject. If any provision is held unenforceable, the remaining provisions remain in full force.

Amendment

We may amend these terms. Where an amendment materially affects your rights or obligations, we will provide written notice by email no less than thirty days before it takes effect.